Account closure?
I think I may have settled the long-running $99 account saga involving Melbourne IT and Web Central referred to here.
Web Central replied to my email and suggested I ring Melbourne IT. After spending 40 minutes on the phone and speaking to three different people, I was asked to send them an email, which I’ve now done.
The voice on the phone assured me the account would be closed and I would receive no more invoices, or if I did to "disregard" it.
There’s obviously been a stuff-up somewhere between the provider and a subsidiary, but nobody has admitted it and they’re not apologising. Still, I’ll be happy if that’s the end of the matter.
I hope my Alpine Web clients are reading this! I may not be available immediately when they ring, but I’d never keep someone waiting on the phone for 40 minutes.
These articles might be of interest:
Tags: email, media, Melbourne, PR
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