May 22, 2012

Well done Westpac

Kudos to Westpac. I had a message on my mobile phone this afternoon asking me to call Westpac Card Services. A bit of a hassle, but I followed the prompts, identified myself and got through to someone after about five minutes. They wanted to check that a Mastercard transaction was legitimate. It was A$38 to [...]

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What credit crunch?

Is there an international financial crisis related to dodgy lending that has caused a global credit squeeze … or am I dreaming? I received a letter from Citibank this week offering to increase my credit limit incrementally from $20,000 to $50,000. “In recognition of your excellent repayment record we are delighted to offer you further [...]

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NAB retirement savings account

NAB logo

We had a bad experience recently with the National Australia Bank, the bank with the unfortunate acronym of NAB. Juliet and I are reviewing our superannuation strategy and our financial adviser is setting up new accounts. Juliet’s super was dormant in a retirement savings account with NAB. We’d lost the relevant paperwork so Juliet visited [...]

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