I’ve received several web comments, an email and two phone calls that don’t make any sense. The voicemail messages were from a financial adviser wanting unit prices for a forestry plantation. I blogged once about failed managed investment schemes, but I don’t own any plantations and wouldn’t have a clue about unit prices. The web [...]
Demise of the humble hanky

With southern Australia in the grip of flu season I was shocked to discover this week the humble hanky is no longer socially commonplace. Writing in a web forum, Ebony Jackson says “thank goodness the hanky is history”. Just hold it there a moment. History? Since when? Challenged by me on that question, Ebony responds: [...]
Five bad email habits
Continuing from the previous post, this list is based on observations and personal experiences: Sending group emails to people who don’t really need to know; Attaching large files; Sending an email to someone in the same room about a mundane matter; Asking to be notified when the email is deleted; Phoning to see if the [...]
Slaves to email

Sharon MacNevin from Email Management Solutions issued a statement today after speaking at a conference in Perth. In summary: MacNevin said the rapid growth of email means that many organisations and individuals have forgotten the business guidelines for written communication, sending, receiving and filing of mail. “People feel compelled to reply to emails even with [...]
iPod etiquette
I don’t know if there’s such a thing as a code of conduct for iPod users, but there ought to be. One of my staff has taken to getting around much of the day with an iPod glued to his ear. You can make a perfectly audible comment across the office and he just doesn’t [...]
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