I’ve been using Mollom to block spam for a week or so now, and found it effective at reducing the amount of time I spent checking comments in moderation. In fact, I didn’t have to worry about that at all.
However, I had a report from someone whose email address the system considered suspicious (something like name@name.com), the captcha check was hard to read and the audio tool didn’t work at all.
In trying to investigate the problem I accidentally deleted about 20 recent comments. Doh!
I posted in the Mollom forums and they have acknowledged the audio issue, but gave no timeframe on a solution. So until it’s fixed I have gone back to Defensio.
Hello Michael, we’re looking into this Mollom problem and we’ll let you know when it is fixed.
Are you using the latest WordPress module? Earlier version had a bug in the audio captcha handling which is solved in more recent versions. We are also working on making the image captchas more easily readable, but this is a delicate game…